"When your details have been updated we will send you a Retirement Pack via International Signed delivery. If this is not successful we will investigate the possibility of using a courier as per your request."

I'm sorry - I know next to nothing about the various ways to send documentation securely either by courier or by other means overseas. Please excuse my ignorance in this respect. Unlike me, people like you who work for pension providers, will know the best way to do it. Do as you think is appropriate. I'm looking forward very much to receiving the "Retirement Pack!"

Yours sincerely,
foxy.
27th Jan 2018, @ about 11:50 am local time.

Well, it looks like job done near as damn it, with talk of "Retirement Pack" I have found that deliveries from the UK sent 'signed for' always get to their destination. In truth your posts giving these sort of accounts have always been very interesting indeed.