"Retirement Pack!"

I've been battling my way through the posts to try and find somebody that's friendly towards men with Chinese partners.

I have a UK civil servants pension and a BT pension. I gather you contact via email because communication is becoming a big headache for me.

Can I ask you what a "Retirement Pack" includes? I have visions of tins of ovaltine, magnifying glass, and little considerations of that nature? Thanks in advance.