English for Specific Purposes (ESP) is a course designed to meet specific needs of the learners and helps them to accomplish their English skills. They get the possibility to use the language for their needs, for example, for tourism purposes. The students will be able to understand and use the vocabulary they will use in the class and will acquire knowledge that would help them develop their future careers as hotel manager, tourist guide, holiday representative etc.

In order the course to be successful the teacher has to design an appropriate syllabus, which will include activities that would be in accordance with the learners' needs. It depends on the learners of what kind of tourism jobs they are interested. The teacher should prepare materials that would interest and benefit the learners. The teacher's knowledge about tourism and the appropriate materials for this course are what make the intended goal achieved. If the teacher uses only the textbooks for tourism, then that course will be the same as studying English in general. These activities will help learners broaden their vocabulary and knowledge related to tourism and will facilitate teachers to create an appropriate and enjoyable environment for the learners when teaching English for tourism.

Activities

Posters and fly swatter- by using these activities students learn all the vocabulary words that have to do with planning and managing accommodation. The appropriate materials for this activity are booking forms.

Video clips- by watching video clips that have to do with meeting and greeting customers, the learners get to know how to behave with customers.

Role play- learners practice conversations, by playing the role as the hotel manager and the other one as a customer, also they practice different ways for introducing products to customers, by making them offers. In this activity the learners can use objects.

Teacher presentation- by using the computer, the teacher presents to the students how to plan work schedules for the employee.

Interview- one student takes the role as the hotel manager and the other one as the candidate that needs to be employed in the hotel, and the hotel manager interviews the candidate to see his/her skills. This activity helps the learners how to communicate best face-to-face.

Group work- the learners will be able to organize and conduct tours, by practicing in the classroom. For example, from each group of the class, a volunteer would be the tourist guide and give information to visitors (students) for different places. Magazines and pictures are used as materials for this activity.

Debate- by using debates the learners of tourism will be able to communicate with diverse groups of people.

Corpora- students need to search materials and be prepared, because they have to give information to visitors about history, art, architecture, etc. The students work in pairs, because they learn from one another. Corpora also help learners for organizing and managing different activities. It is appropriate to use authentic materials and the internet.

Giving advice- by using this activity the learners become responsible for solving problems. They work in pairs. One student has the problem card and the other one need to find a solution about the particular problem. The materials used for this activity are problem cards.

Dialogues- help the learner practice of how to welcome customers, how to behave with them and what to offer them. Handouts are useful for this activity.