In five trips to Ukraine (4 to Kiev and 1 to Odessa), I've used the internet to make arrangements with three different apartment rental agencies. The people at Kievhotelservice.com provided the best service and apartments. The shoddy service from Ukrainefare.com is a perfect example of why Ukraine is solidly entrenched in third world status (and proud of it, to judge by this company's performance).

What other agencies should be bragged on or shunned?