PROFILE Versatile skill set with experience in customer service, sales, and communication

EDUCATION UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK

Bachelor of Arts International Trade, Pending
GPA 3.8/4.0

Erie Community College
Associates in Arts Liberal Arts, Dec 2012
Business/Economics

EXPERIENCE Taizhou Vocational and Technical College, Instructor, 2014-2015 school year
• Taught Business English
• Created lesson plans
• Administered examinations
• Focused on activity based learning

American Axle and Manufacturing Tonawanda, N.Y.

Agvs-Cavi Technician, 04/1994-01/2009
• Managed an eight robotic vehicle system
• Processed 60k spindles a shift for QA/QS with automated system
• Coordinated with shipping on a working inventory worth $500k
• Utilized JIT and Lean Manufacturing Practices
• Contributed to writing ISO procedures
• Worked in a group environment
• Provided a fail-safe measure to automated inspection equipment to ensure quality
• Certified to operate various plant vehicles and cranes
• Trained new employees on system

Filter Queen, Tonawanda, N.Y.
Outside Sales, 07/1992-05/1993
• Sold high end residential filtration systems
• Demonstrated the product several times a day
• Presented the product to customers in an hour long sales pitch

COMPUTER MS Excel, Word, and Powerpoint Gis(ArcGis),
SKILLS

ADDITIONAL Customer Service, Computer Proficient
SKILLS

AFFILIATIONS Co-Founder and Director of Undergraduate Geography Association

Volunteer Coordinator for St. John Vianney 5k race