RESUME`
NAME: Reece Chapman
D.O.B: 1989
SKYPE: reecex24x
EMAIL ADDRESS: frominside613@gmail.com

EMPLOYMENT HISTORY:
2015 - PRESENT
Westline - Phnom Penh, Cambodia.
English teacher.
- Teaching children aged between 6-14 years old.
- Preparing lesson plans.
- Setting homework, tests, and exams.
- Phonics education.
- Holding classes with anywhere from 20 - 30 children.

2014 - 2015
Always Education - Jinan, China.
English teacher.
- 150 hour Masters Tefol certificate.
- Teaching children aged between 3-18 years old.
- Teaching adults (parents of my students) in private tutoring.
- Preparing lessons.
- Teaching in Public Schools, promotional classes, activities, and private tutoring.
- Teaching classrooms with anywhere from 10-60 students.
- Correcting work and end of semester exams.
- Going above and beyond to create an enjoyable teaching experience and to watch their skills in the English language excel.

2013 – 2014
Salmat. - Melbourne, Australia.
Working on behalf of Coles Online.
- Processing payments over the phone using e-gate.
-Talking to 40 – 80 people a day providing outstanding customer service.
- Processing orders and refunds. Completing customer service emails.
- Dealing with large amounts of complaints.
- High attention to detail. Listen skills.
- Meet daily achievements and goals.
- Staff supervision and escalated complaint handling.

2012 – 2013

1800GOTJUNK - Toronto, Canada.

North American sales agent - booking jobs for both residential and commercial clients. Cleaning locations

- Total net res made for company in over one year: $1.1 million.
- Providing outstanding customer service and sales skills.
- Both Warm and Cold calling.
- Using phones, many computer programs, and inputting data.
- Fast typing.
- Resolving situations.
- Talking to people all over Canada, America, and Australia.
- Exceeding targets. Over 50% conversion rate.
- Providing more than just a service, but a connection and a superb experience.
- Talking to 60 - 100 people a day. Providing excellence in customer service and the art of selling.

2005 - 2012
Villa Maria - Disability Services. - Melbourne, Australia.
Disability Support Worker for Intellectually disabled and psychotic residents.

Cook meals, serve, and support eating.
-Cleaning, moping, dusting, vacuuming, disinfecting.
-Support showering, dressing, grooming.
-Administer medication; apply creams and gels, record, sign and document.
-Support on outings in the community.
-Document life goals, issues to tackle, progress with specific things, dreams, and health relations.
- Be responsible for their money, completing set tasks, documenting behaviors, about their day, time at day placement, to any concerns.
-Book doctor appointments.

Canadian Red Cross. - Toronto Canada.
2012

- Cooking for the homeless – making soup, sandwiches, pouring drinks, making baked goods.
- Handing out blankets.
- Raising funds for much needed causes.
- Creating awareness by speaking to the community.

Stay Positive Foundation (Non-profit)
2009 - present.

Running my own charity - raising funds for anxiety and depression clinics.
- Giving speeches in front of schools and clinics.
- Packing and sending orders.
- Managing a website.
- Addressing large groups of people - how to seek support, and raising awareness of such serious illness's.

SKILLS:
- Talking to large groups of people.
- Teaching in a professional and outgoing manner.
- Selling
- Customer Service
- Above average communication skills.
- Outstanding cleaning and tidying skills.
- Written Communication
- Conceptual thinking, analytical and problem solving skills
- Time management skills
- Ability to work both alone and as part of a team
- Demonstrate discretion, confidentiality and ethical values
- Ability to engage and relate to people
- Superb communication and understanding skills. And patience.
- Following occupational health and safety standards
- First Aid certificate 1 & 2
- Fire Warden level 1
- Apply and monitor food safety
- Ethical response safety training
- Personal care & manual handling training
- Outstanding computer skills - Word Programs and beyond.
- Money handling.
- Food handling and food preparation.
- Dealing with disruptive behaviors, properly managing difficult situations in the correct manner.

EDUCATION:
Victorian Certificate of Education:
Cranbourne West Primary School.
- All level’s passed.
- School Captain.
- House Captain.
Victorian Certificate of Education:

Kooweerup Secondary College.
VCE Unites 1 and 2. All passed.

- English (1&2)
- General Mathematics (1&2)
- Geography (1&2)
- Health and Human Development (1&2)
-Mathematical Methods ( 1)

Kumon Program.
Advanced Mathematics and English
From: 2003 - 2006.

PERSONAL QUALITIES: From Australia, though have been travelling the world the last couple of years. I’m an honest, trustworthy and extremely hardworking young man who enjoys interacting with people and creating a strong and friendly rapport with them. Through previous Jobs i have learnt to put in the absolute best of efforts, so that the greatest of outcomes would show through. I am a mature, friendly individual with excellent communication, organizational and reasoning skills. I am a keen, fast and adaptive learner who would like nothing more than the opportunity to apply my previously learned skills to a new situation. I learn very quickly and would be a huge benefit when given the opportunity.

REFERENCES: will be given upon request.