The business environment is full of opportunities but it is also full of conflict. Conflict is a very good thing as long as one knows how to deal with it effectively because it leads to change. It also brings out the best in some people. However, if conflict is not managed well it will lead to negative outcome for your organization because people will spend more time at odds with each other than working together. One of the duties of an effective manager is managing conflict effectively, but this is a skill that has to be learned.

There are many reasons for problems to occur between two or more people. This usually occurs when they have purposes at odds of each other or when they have differing opinions of how to solve the same problem. The workplace is highly competitive because each person wants to stand apart from the others and grab the attention of the bosses. Another reason for fights in the workplace is communication problems.

A person who is adept at managing conflict is usually able to identify the first signs of problem and proceeds to deal with it immediately. This is a very useful skill to have because it increases productivity at the workplace. A boss who is good at managing conflict at the workplace manages to reduce employee turnover greatly. This makes the office a very good place to work in and it also reduces the money the company has to spend for hiring new people and training them.

If you feel that you do not have the necessary skills to deal with conflict then you ought to acquire them as soon as possible. There are many training programs that can give you the skills you need to identify conflict causing situations and defuse the problem immediately. Apart from learning how to get your team to work together, you will also benefit from it personally because you will know how to deal with anger better and to communicate more effectively.

You will be able to rise through the company hierarchy if you are able to demonstrate how effective you are at building employee morale and getting people to work together to achieve a common goal. Get your company to pay for a training program on managing conflict or pay for it yourself if you have to because your career graph will benefit very much from it.

Find out how you can be a better manager by learning all about managing conflict. Visit http://www.icml.com.au to learn about training programs on this subject that will be immensely useful to you.

[Edited by Administrator (admin) Fri, 08 Jul 2011, 11:46 AM]